Frequently Asked Questions (FAQ)
Q: Will you ship me physical tickets? Do I need to bring a confirmation to the performance?
A: No, we will not send you physical tickets. We'll have a attendee list to check-in you before the performance.
Q: Where is Arts on the Horizon located?
A: Arts on the Horizon's office and main theatre space is located at 1819 N.
Q: How long are your shows? Is there an intermission?
A: All of our shows are created for this specific audience and our run times reflect that. Each show this season runs between 20-30 minutes, with no intermission. Shows designed for our youngest audience members ages 0-2, will run 20 minutes, followed by a 10-minute exploration of some of the props used in the show.
Q: Is it true that all of your shows are nonverbal?
A: We find that creating work focused on storytelling, movement, manipulated objects, and music allows us to keep the story clear and focused for this age group.
Q: This will be my child's first theatre experience. How should we prepare?
A: We are thrilled that your first theatre experience as a family will be with Arts on the Horizon! We would suggest talking about the show in advance and arriving early so that your child has time to get comfortable in the lobby and performance space before the show begins. We have pre-show activities and a “play space” in our lobby that generally warms our audiences up before the show actually begins.
Q: Can you tell me more about seating?
A: Most of our shows are performed in non-traditional spaces, meaning not in typical proscenium theaters. There are no assigned seats and instead we encourage families/school groups to sit together wherever they feel most comfortable. Our seating tends to be on the floor, right up near the action – especially since the audience plays an active role in each of our shows. There are generally chairs near the back of the space for adults (and children) who want them.
Q: How early should we arrive for one of your shows?
A: So that it’s not a rushed experience, we suggest arriving at least 15-20 minutes before the posted start time. That will give you time to check in and enjoy our lobby “play space” and activities.
Q: Do you have a place where I can store my stroller during the show?
A: Yes! For every show, we have stroller parking available either in or off the lobby.
Q: How can I get tickets?
A: Tickets are currently on sale! Click here for more information on our current season.
Q: Do I need to pay for my infant?
A: It depends on the performance you are attending. Please refer to specific show pages for details and ticketing information.
Q: What happens if I am late for a performance?
A: We know sometimes lateness is unavoidable, especially with children! We will always seat late patrons. However, due to the brief run-time of our performances, lateness can often result in missing most or all of the production. In these instances, we are happy to switch your tickets to another date (based on availability) so that you and your little one can enjoy the full experience.
Q: How far in advance should I order my tickets?
A: Our tickets for the whole season go on sale in August. We recommend you purchase your tickets at least two weeks in advance of the performance.