Frequently Asked Questions (FAQ)
Q: Will you ship me physical tickets? Do I need to bring a confirmation to the performance?
A: No, we will not send you physical tickets. We'll have a attendee list to check-in you before the performance. Keep things simple!
Q: Where is Arts on the Horizon located?
A: Our mailing address and our administrative offices are both in Alexandria, but we don’t have a permanent, dedicated theatre space. Instead, we bring our shows all over northern Virginia and Washington, DC. Check each show’s main page to see where that particular show will be playing.
Q: How large is your theatre's capacity?
A: Regardless of the space we’re playing in, we try to limit our general seated audience to 70 for shows geared for children ages 2-6 and 50 for shows geared for children under the age of 2. Our goal is to create intimate, friendly theatre experiences for you and your young ones.
Q: How long are your shows? Is there an intermission?
A: All of our shows are created for this specific audience and our run times reflect that. Each show this season runs between 25-35 minutes, with no intermission. Shows designed for our youngest audience members ages 0-2, will run 20 minutes, followed by a 10-minute exploration of some of the props used in the show.
Q: Is it true that all of your shows are nonverbal?
A: Yes, what started off being the right thing for our inaugural show ended up being the right thing for our company! We find that creating work focused on nonverbal storytelling, movement, manipulated objects, and music allows us to be as creative as possible, while also keeping the story clear and focused for this age group. It also means that all of our shows are accessible for families with English as a second language, as well as deaf and hard of hearing audiences.
Q: This will be my child's first theatre experience. How should we prepare?
A: We are thrilled that your first theatre experience as a family will be with Arts on the Horizon! We would suggest talking about the show in advance and arriving early so that your child has time to get comfortable in the lobby and performance space before the show begins. We have pre-show activities and a “play space” in our lobby that generally warms our audiences up before the show actually begins. Unlike more traditional theatre, we do not dim the lights – it’s a very friendly, accessible experience and is perfect for first-timers. Finally, for some of our shows, we have some activities on our website that we’d suggest looking at in advance.
Q: Can you tell me more about seating?
A: Most of our shows are performed in non-traditional spaces, meaning not in typical proscenium theaters. There are no assigned seats and instead we encourage families/school groups to sit together wherever they feel most comfortable. Our seating tends to be on the floor, right up near the action – especially since the audience plays an active role in each of our shows. There are generally chairs near the back of the space for adults (and children) who want them.
Q: How early should we arrive for one of your shows?
A: So that it’s not a rushed experience, we suggest arriving at least 15 minutes before the posted start time. That will give you time to get your tickets and enjoy our lobby “play space” and activities. And time for that all-important trip to the restroom before the show begins!
Q: Do you have a place where I can store my stroller during the show?
A: Yes! For every show, we have stroller parking available either in or off the lobby.
Q: How can I get tickets?
A: Tickets are currently on sale! Click here for more information on our current season.
Q: Do I need to pay for my infant?
A: It depends on the performance you are attending. Please refer to specific show pages for details and ticketing information.
Q: What happens if I am late for a performance?
A: We know sometimes lateness is unavoidable, especially with children! We’ll do our best to seat you regardless of how late you are, however, please know that this can be distracting to the actors and other patrons. Also, since our seating is general admission, you’ll have a better chance at an up-close seat if you can arrive early.
Q: How far in advance should I order my tickets?
A: We suggest ordering tickets in advance, so you will not be surprised by a sold out show, especially since our audience capacity is fairly small.